Lead times vary by piece but are generally between 4 and 10 weeks. Lead times begin upon receipt of deposit and finalisation of all order details. Contact us for a specific timeline for your item.

Please contact us directly for certification information relevant to your project and location.

We work primarily with natural materials — meerschaum, hand-blown glass, marble, leather, and metal. Each material is selected for its relationship to light and texture. Because these are natural materials, variation between pieces is inherent and intentional.

Every piece is made by hand. Natural materials such as meerschaum and glass carry their own characteristics — slight variations in tone, texture, and form are part of what makes each object unique. These are not defects.

All orders require a 50% non-refundable deposit to begin production. The remaining balance is due prior to shipment or collection.

Because all pieces are made to order, we are unable to accept cancellations once production has begun, or returns and exchanges. If you receive a piece with a defect, please contact us immediately and we will resolve it.

Yes, we ship worldwide. We arrange shipment through our preferred carriers and all long-distance delivery costs are quoted individually. All pieces must be paid in full prior to shipment.

All pieces are carefully packaged with protective materials suited to the object. For larger lighting installations we work with specialist art shippers to ensure safe delivery.

Yes. We work closely with interior designers, architects, and specifiers. Please contact us with your project details to discuss trade access and pricing.

Yes. We have experience with hospitality, residential, and institutional commissions. Get in touch with your brief and we'll discuss scope, timeline, and pricing.